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Family Support

Hi! I am Charlotte Stephens, I am the Family support Worker here at Willowbank. 

You will see me on the school gates most days and I have an open door policy, where you can request time with me whenever needed. Please ask at reception, catch me on the gate, telephone the school or email me directly


I can support with a number of areas including:

  • Behaviour
  • Finances
  • Debt
  • Housing
  • Parenting support
  • Attendance
  • Domestic violence
  • Attendance
  • Mental health
  • School refusal
  • Social, emotional and mental health issues
  • Food bank and Swap shop access
  • Keeping safe online
  • Sleep
  • Eating
  • Anxiety
  • Bereavement 
  • Parental separation 
  • Drug and alcohol misuse 
  • Community issues
  • Criminal issues

And more.....


Please get in touch if there is anything I can support with or sign post to support services outside of school where necessary. 



Please see the 'Baby and Toddler Group' and 'Swap Shop and Foodbank' tabs for more information about our school community support available.