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Family Support

Hi! I am Charlotte Stephens, I am the Family Support Advisor here at Willowbank. 

You will see me on the school gates most days and I have an open door policy, where you can request time with me whenever needed. Please ask at reception, catch me on the gate, telephone the school or email me directly at: charlotte.stephens@firstfederation.org.uk

 

I can support with a number of areas including:

  • Behaviour
  • Finances
  • Debt
  • Housing
  • Parenting support
  • Attendance
  • Domestic violence
  • Attendance
  • Mental health
  • School refusal
  • Social, emotional and mental health issues
  • Food bank and Swap shop access
  • Keeping safe online
  • Sleep
  • Eating
  • Anxiety
  • Bereavement 
  • Parental separation 
  • Drug and alcohol misuse 
  • Community issues
  • Criminal issues

And more.....

 

Please get in touch if there is anything I can support with or signpost to support services outside of school where necessary. 

 

 

We are lucky enough to run parenting programmes onsite such as: the 'Solihull approach parenting programme', healthy eating on a budget, online safety, girls and Autism, PCSO lead community risk advice, to name just a few that we have planned. 

Please see the 'Baby and Toddler Group' and 'Swap Shop and Foodbank' tabs for more information about our school community support available. 

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